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Preventive Information

Problems and solutions

Where and how to make claims

What you need to know before leaving

Some practical cases

A Guide for Exercising your Rights

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Hiring a car

	Dangers abroad
	Case 1
	Case 2

Introduction

	Introduction
	Package Holidays
	Overbooking
	Loss, deterioration or delay orour luggage

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Health Care

	Introduction
	*Useful advice*

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Where to obtain information

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Housing

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Where and how to denounce a problem

	Buying a housing property
	Timeshare properties The new "Law on rights to use tourist real states in turn and tax norms" is included here.

Renting accomodation

Timeshare

	*Introduction*
	*Tricks of the Trade*
	*Case 1*
	*Case 2*
	*Case 3*
	*Case 4*
	*Timeshare companies*

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Procedures for making claims

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How to make a legal denouncement

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Driving a vehicle

Renting a house

	*Case 1*
	*Case 2*

	Introduction
	Traffic Laws
	Vehicle insurance
	In case of accident
	Renting a car

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Travelling

	*Case 1*
	*Case 2*
	*Case 3*
	*Case 4*
	*Useful data*

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Where to go to get an arbitrated agreement

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Health care

Banks

Credit Cards

Representation of your country in Spain

	Introduction
	Social Security
	Private insurance policies

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Consumer Complaint Form

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