Active Citizens

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	PARTNERS OF THE PROJECT
Spain	Coordinator:: European School of Consumers of Government of Cantabria
Greece	EKPIZO – Consumers’ Association “The Quality of Life”
Germany	IFF – Institute for Financial Services
Belgium	OIVO-CRIOC – Research and Information Centre of the Consumer Organizations
	ASSOCIATED PARTNERS
Spain	Spanish Network on Consumer Education
Belgium	GEZINSBOND Flemish social-cultural family and consumer association
	TARGET GROUP
	OBJECTIVES
	WORK PROGRAMME
	EXPECTED RESULTS
	EVALUATION

Module 3: Financial products/services

To learn how they work, what the consumer rights in this field are and how to exercise them

Educational objectives

To be aware of the importance for the consumers to be well informed before acting, in general, and particularly in the field of finances and banks.
To know the rights and obligations of the consumers in their relation with the banks, savings banks and financial entities.
To know the services offered by the banks, savings banks and financial entities and how to use them in a satisfactory way.
To be aware of basic services for the consumer, to understand consumer credit and the debts problem.